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Terms and Conditions

Table of Contents

§ 1 Scope
§ 2 Conclusion of contract
§ 3 Payment and delivery
§ 4 Cancellation policy for consumers
§ 5 Acceptance, takeover
§ 6 Retention of title
§ 7 Payment, delay
§ 8 Liability
§ 9 Offsetting / assignment
§ 10 Final provisions
§ 11 Scope

The user of these general terms and conditions is the
H.W. Pickardt e.K.
Koenigstr. 156 B
D-42853 Remscheid

Information about the company according to § 5 TMG:

Authorized representative: Adolf Meister
HRA 18418
Sales tax identification number: DE 153 186 032
Overall management and responsible according to § 10 (3) MDStV:
Adolf Meister
Tel .: 0049-2191-71959
Fax: 0049-2191-76979

(1) These terms and conditions apply to all our offers, deliveries and services to our customers).

(2) Different terms and conditions and purchasing conditions of our customers do not apply and will not be accepted, even if we do not expressly contradict them.

(3) There are no verbal agreements.

§ 2 Conclusion of contract

(1) Contracts are concluded in German or English.

(2) The presentation of the products in our online shop are only non-binding requests to submit offers. You only submit a binding offer for the goods previously placed in your shopping cart when you click the "Buy Now" button on the order confirmation page ("Review"). We will inform you of the receipt of your order with an acknowledgment of receipt. This confirmation of receipt does not yet constitute acceptance of your offer, but is only intended to inform you that we have received your order. The purchase contract is only concluded by sending an order confirmation or sending the item you ordered. We can accept your offer by sending an order confirmation by email or by delivering the goods within 2 days. A contract is only concluded with this acceptance.

(3) Before you send off your order in our online shop, you will be shown all the details of your order and the data you have entered in a last step, “Verification”. If you find any input errors during your check, you can correct them in this order step.

(4) The data of the order will be saved by us and sent to the customer by email after the order has been completed with the confirmation of receipt. Our customers can view the data of orders already placed at any time after logging into our shop in their user account.

(5) Contracts concluded with us for the delivery of goods have no (minimum) terms and therefore do not require termination.

(6) The essential characteristics of the goods we offer and the period of validity of any limited offers can be found in the individual goods description.

(7) The prices at the time of the order apply. You can find out the validity of our limited-time offers wherever they are displayed in the shop. Despite careful stocking, it can happen that a promotional item sells out faster than planned.

(8) Our prices are net prices excl. VAT. They are understood to be ex works or the shipping station specified by us (excluding packaging and shipping costs). For delivery within Germany, we charge a flat rate of EUR 7.00 per order.

(9) For deliveries to non-EU countries, additional duties and fees and, if applicable, Import sales tax. Further information can be found on the Internet portal of the European Commission at: and especially for Switzerland at /tares/login/

(10) The customer has to bear any special transport costs due to difficulties in delivering, unloading and costs of possible downtimes. The customer has to convince himself that the goods ordered are caused by stairwells, doors and the like. Ä. can be transported. The customer has to bear the costs of any necessary cranes and other lifting devices.

§ 3 Payment and delivery

(1) The price of the goods can be paid in advance, by PayPal, cash on delivery or (after consultation) against invoice. The customer can select the payment method during the ordering process.

(2) If, in exceptional cases, a certain item cannot be delivered, we undertake to inform you of the unavailability of the item before accepting the order.

(3) Cost sharing agreement when exercising the right of withdrawal. You have to bear the regular costs of the return, if the delivered goods correspond to the ordered ones and if the price of the thing to be returned does not exceed an amount of 50.00 Euro, or if you did not pay the price of the thing at the time of the revocation Have rendered consideration or a contractually agreed installment.

(4) Bank fees: Each contractual partner is responsible for the bank fees incurred.

§ 4 Cancellation policy for consumers
Right of withdrawal

You can cancel your contractual declaration within 14 days without giving reasons in text form (e.g. letter, fax, email) or - if the matter is left to you before the deadline - by returning the item. The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient (for the recurring delivery of similar goods not before receipt of the first partial delivery) and also not before fulfilling our information obligations in accordance with Article 246 § 2 in conjunction with § 1 paragraph 1 and 2 EGBGB as well as our obligations according to § 312g paragraph

1 part 1 BGB in conjunction with Article 246 § 3 EGBGB.

To meet the cancellation deadline, it is sufficient to send the cancellation or the item in good time. The revocation must be sent to:

H.W. Pickardt e. K.
Koenigstr. 156 B
Fax: 0049-2191-76979
VAT ID no .: DE 153186032
Register court: Wuppertal
HRA 18418

Consequences of withdrawal
In the event of an effective revocation, the services received on both sides must be returned and any benefits used (e.g. interest) surrendered. If you cannot return or return the received performance and uses (e.g. benefits of use) or only partially or only in a deteriorated condition, you must compensate us for the value. You only have to pay compensation for the deterioration of the item and for the use made, insofar as the use or the deterioration can be attributed to handling the item that goes beyond checking the properties and functionality. “Checking the properties and functionality” means testing and trying out the respective goods, as is possible and customary in a shop. Transportable items are to be returned at our risk. You have to bear the regular costs of the return if the delivered goods correspond to the ordered ones and if the price of the item to be returned does not exceed an amount of 50 euros or if you have not received the consideration or a higher price of the item at the time of the cancellation have made a contractually agreed partial payment. Otherwise, the return is free of charge. Items that cannot be sent as parcels will be picked up from you. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you when you send your cancellation or the goods, for us with their receipt.

End of revocation

§ 5 Acceptance, takeover

Deviations customary in the trade as well as excess or short deliveries customary in the industry are permissible and do not constitute a defect.

§ 6 retention of title

(1) The delivered goods remain our property until our purchase price claim, including any additional claims, has been fully met.

(2) The customer is not entitled to resell our reserved goods.

§ 7 Payment, Delay

(1) In the event of non-compliance with the terms of payment or in circumstances that become known to us after the conclusion of the contract and that question the creditworthiness of the customer (e.g. an application to open insolvency proceedings against the customer's assets, the initiation of an extrajudicial debt settlement procedure, one Cessation of payment or other circumstances that significantly reduce the customer's creditworthiness) and which jeopardize our right to consideration, we are entitled to make all claims due immediately and to carry out outstanding deliveries and services only against advance payment or security.

(2) If we make advance payments (e.g. when arranging a direct debit or buying against invoice), we may obtain credit information based on mathematical-statistical procedures to safeguard our legitimate interests.

For this purpose, we transmit the personal data required for a credit report to these credit agencies and use the information received on the statistical probability of a payment default for a balanced decision on the establishment, implementation or termination of the contractual relationship. The credit report can include probability values ​​(score values) that are calculated on the basis of scientifically recognized mathematical-statistical methods and that include address data, among other things, in their calculation. Your concerns will be considered in accordance with the statutory provisions.

(3) Payments are made free of charge for the payee. They are only payable to the account specified in the invoice.

(4) We are entitled to assign the claims due to us from the business relationship to our customers to third parties, insofar as the assignment of a claim is not excluded by law.

§ 8 Liability

(1) Unless otherwise stated in the following paragraphs, we grant our customers the statutory warranty rights. We do not offer customer services and warranty rights that go beyond the statutory warranty rights.

(2) Our liability is, with the exception of injury to life, limb and health and the violation of essential contractual obligations, which only make the execution of the contract possible and on the fulfillment of which the customer can therefore rely (cardinal obligations), for damages that are caused by a willful or grossly negligent behavior is limited. Liability under the ProdHaftG remains unaffected.

(3) Our liability is based on the amount with the exception of damage from injury to life, limb and health, in cases of intentional or grossly negligent behavior as well as the violation of essential contractual obligations that only make the execution of the contract possible and upon the fulfillment of which the customer therefore may trust (cardinal obligations), to which the damage typically foreseeable when the contract was concluded. Liability under the ProdHaftG remains unaffected.

(4) The above limitations of liability also apply in favor of our employees and other vicarious agents.

§ 9 Offsetting / Assignment

Offsetting is excluded, unless the counterclaim is undisputed, legally established or recognized by us. The customer is only entitled to assign claims against us to third parties with our consent.

§ 10 Final clause

(1) The law of the Federal Republic of Germany applies. The application of the uniform purchase laws in the Hague Sales Convention is excluded.

(2) Should a provision of these terms and conditions be or become ineffective, the validity of the contract will not be affected.

General terms and conditions of
As of January 1st, 2020