Information on out-of-court online dispute resolution (so-called OS platform):
The online platform of the EU Commission, which serves as a contact point for the out-of-court online settlement of disputes concerning obligations arising from contracts concluded online, can be accessed via the following link:
Our e-mail address is: firstname.lastname@example.org/
Information according to § 36 Consumer Dispute Settlement Act (VSBG):
We are neither legally obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.